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Delivery Info
All the tit bits and finer points of our delivery services explained... vroom vroom...
Royal Mail
UK Mail
FedEx
ParcelForce
Wyvern Cargo
Collection
Collection from Ground Zero Woodland

All delivery services are quoted from the time that your order leaves us, and not from the time that you place your order on our website.

We recommend that you place your order before 14:00 if you are wanting it for the next day - generally the sooner you place your order the quicker we can get it out to you!





All delivery prices are automatically calculated and displayed at the first part of the checkout process. All postage prices and options are calculated using the post code that you specify in your delivery address, and take into account the destination, value, contents and weight of your parcel. You simply select the service/price that is best for you. There is also space for you to add any order comments or detail any special delivery requirements.

We reserve the right to adjust shipping methods when necessary. This rarely happens but is sometimes essential to ensure your goods can be delivered quickly and efficiently. Many delivery companies have restrictions on the types of items they will ship. RIFs and gas for example. Some companies take one but not the other. So on the rare occasion we do need to adjust your shipping method, this will always done in your favour, and any differences in price will be credited to your account.

At Zero One we always do our best to ship your orders out as quickly as possible. We pride ourselves in getting orders out super fast, the same day. After that it’s in the hands of our couriers.
Royal Mail
  1st & 2nd Class Large Letter
This is a 1st or 2nd class service (depending on your chosen method) from the day of despatch. 95% of 1st class items arrive the next working day, although this is a Royal Mail statistic and is not guaranteed. Some areas include a postal drop on Saturdays, but it depends on your local postman. This service is only provided for small, lightweight and low value items, intended to fit through your letter box, as a cheap alternative to a larger parcel delivery.

  • The maximum weight for this service is 750g, as per Royal Mail specifications.
  • Size restrictions also apply.
  • This service is limited to a maximum order value of £15.00.
  • This service is not trackable. By selecting this method, you take on liability for your packet once it enters the postal system.
  • On the rare occasion an item is lost in the postal system, Royal Mail insist we wait 21 days before a claim can be made or a replacement is sent.


  • International Signed For
    This service provides a cheaper alternative to expensive courier shipping methods for smaller and lighter parcels being sent internationally. Your package is insured and tracked throughout its journey and so a signature will be required upon delivery. This service is available to most countries worldwide however the customer is responsible for all customs & international liabilities.

  • The maximum weight for this service is 2kg, as per Royal Mail specifications.
  • This service is limited to a maximum order value of £500.00.

  • We have shipped to dozens of destinations including: The Netherlands, Spain, Portugal, Jersey, Germany, France, Southern Ireland, Denmark, Italy, Sweden, Romania, Russia, Canada, USA, Switzerland, Australia, Malta, Poland, Ukraine, Belgium, Hawaii, Czech Republic, Japan, Afghanistan, Iraq, Greece, Gibraltar, Hong Kong, & Austria.

    Due to the sensitive nature of some of the goods we sell, all customers that request shipment overseas do so entirely at their own risk. We will always do the best we can to ensure packages clear customs promptly and safely, but we cannot be held responsible for the actions of customs, under any circumstances, once the package leaves the UK. It is entirely the responsibility of the customer to ensure the goods they are ordering are legal in their destination country and do not require any special permits etc. prior to ordering from us. Zero One are not responsible for any packages held, or destroyed, and cannot give refunds under these circumstances.
    UK Mail
      Standard
    This is a 24 hour service from the day of despatch and our most affordable delivery option. All parcels are fully trackable throughout their journey. Tracking numbers will be emailed to you by the courier the evening we despatch your parcel. Parcels must be signed for upon delivery and cannot be left in ‘safe’ places. Off-shore destinations (Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Scottish Highlands and Jersey/Guernsey) are also an option for this service, but may be subject to additional charges. Some off-shore or non-mainland destinations may take 48 hours for delivery.

    Small Bagit
    This is a 24 hour service from the day of despatch and our most affordable delivery option for small orders. All parcels are fully trackable throughout their journey. Tracking numbers will be emailed to you by the courier the evening we despatch your parcel. Parcels must be signed for upon delivery and cannot be left in ‘safe’ places. Off-shore destinations (Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Scottish Highlands and Jersey/Guernsey) are also an option for this service, but may be subject to additional charges. Some off-shore or non-mainland destinations may take 48 hours for delivery.

  • The maximum weight for this service is 1kg, as per UK Mail specifications.
  • Size restrictions also apply.


  • Saturday Delivery
    Saturday delivery costs more but is a great option if you are not able to take a delivery during the week. Saturday parcels are generally delivered in the morning.
    FedEx
      Standard
    This is a 24 hour service from the day of despatch. All parcels are fully trackable throughout their journey. Tracking numbers will be emailed to you by the courier the evening we despatch your parcel. Parcels must be signed for upon delivery and cannot be left in ‘safe’ places. Off-shore destinations (Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Scottish Highlands and Jersey/Guernsey) are also an option for this service, but may be subject to additional charges. Some off-shore or non-mainland destinations may take 48 hours for delivery.

    Saturday Delivery
    Saturday delivery costs more but is a great option if you are not able to take a delivery during the week. Saturday parcels are generally delivered in the morning.
    ParcelForce
      Standard
    This is a 24 hour service from the day of despatch. All parcels are fully trackable throughout their journey. Tracking numbers will be emailed to you by the courier the evening we despatch your parcel. Parcels must be signed for upon delivery and cannot be left in ‘safe’ places. Off-shore destinations (Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Scottish Highlands and Jersey/Guernsey) are also an option for this service, but may be subject to additional charges. Some off-shore or non-mainland destinations may take 48 hours for delivery.

    Saturday Delivery
    Saturday delivery costs more but is a great option if you are not able to take a delivery during the week. Saturday parcels are generally delivered in the morning.

    International
    This service provides a secure shipping method for all our overseas customers. Your package is insured and tracked throughout its journey and so a signature will be required upon delivery. This service is available to most countries worldwide however the customer is responsible for all customs & international liabilities.

    We have shipped to dozens of destinations including: The Netherlands, Spain, Portugal, Jersey, Germany, France, Southern Ireland, Denmark, Italy, Sweden, Romania, Russia, Canada, USA, Switzerland, Australia, Malta, Poland, Ukraine, Belgium, Hawaii, Czech Republic, Japan, Afghanistan, Iraq, Greece, Gibraltar, Hong Kong, & Austria.

    Due to the sensitive nature of some of the goods we sell, all customers that request shipment overseas do so entirely at their own risk. We will always do the best we can to ensure packages clear customs promptly and safely, but we cannot be held responsible for the actions of customs, under any circumstances, once the package leaves the UK. It is entirely the responsibility of the customer to ensure the goods they are ordering are legal in their destination country and do not require any special permits etc. prior to ordering from us. Zero One are not responsible for any packages held, or destroyed, and cannot give refunds under these circumstances.
    Wyvern Cargo
      Heavy Pallet Service
    We are able to provide a three-day pallet service on heavy orders such as bulk BB shipments. This method will display if your basket weight is over 50kg and is often cheaper than shipping lots of smaller parcels.

  • Option for orders weighing 50kg or more.
  • Fixed price per pallet.
  • Maximum dimensions packed 1.2m x 1.2m x 1m @ 500kg.
  • Collection
      Collection from our Warehouse
    Our customers are of course welcome to pop in and collect their orders from our collections counter during our opening hours. If you come to our warehouse we don’t have a shop to browse, so your best bet is to use our swanky website to its maximum, place your order and then pop in and pick it up to save on the old postage. Your order will be charged in advance, so it is down to you when you collect it. We'll call you after 7 days if you've not been in, just to check.

    Please ensure you give us enough time to prepare your order, particularly if you have requested your item to be painted two-tone green. If you’re unsure it’s always best to call ahead.

    Collection from our Showroom
    Alternatively it may be more convenient for you to collect from our retail showroom near to Hurn airport, which will also give you the opportunity to see and enjoy everything else we have in-store. Please bear in mind it can take up to 2-3 working days for your order to be ready for collection from our showroom, depending when your order was placed and when the showroom is open, as we have to transport it over there. It is open on a Saturday though which is handy for most and of course it means you save on the cost of delivery. Please be sure to check the showroom opening times.
    Collection from Ground Zero Woodland
      Walk-On Sundays
    We will happily take your order along to the next walk-on Sunday at Ground Zero Woodland to save on the old postage.

    All you need to do is place your order online as usual, selecting Collection from Ground Zero Woodland as your shipping option and pay online as usual then see us on the Sunday morning to pick your order up.

    If you want to pay cash on the day, please select 'Direct Bank Transfer' as your payment option and tell us your plans in the comments for your order (if you select to pay cash and don't turn up that Sunday morning, your order will be cancelled and the goods returned to stock.)
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    Zero One Airsoft - Your One Stop Airsoft & Tactical Online Superstore
    Zero One Airsoft Ltd. (Warehouse)
    (Click Here for our Showroom)
    Office Telephone: 01202 769614
    Tech Telephone: 01202 769615
    Email: [email protected]
    Web: www.zerooneairsoft.com
    Unit 9, Branksome Business Park
    Bourne Valley Road
    Poole
    Dorset
    BH12 1DW
    United Kingdom
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