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1st & 2nd Class Large Letter
This is a 1st or 2nd class service (depending on your chosen method) from the day of despatch. 95% of 1st class items arrive the next working day, although this is a Royal Mail statistic and is not guaranteed. Some areas include a postal drop on Saturdays, but it depends on your local postman. This service is only provided for small, lightweight and low value items, intended to fit through your letter box, as a cheap alternative to a larger parcel delivery.
The maximum weight for this service is 750g, as per Royal Mail specifications.
Size restrictions also apply.
This service is limited to a maximum order value of £15.00.
This service is not trackable. By selecting this method, you take on liability for your packet once it enters the postal system.
On the rare occasion an item is lost in the postal system, Royal Mail insist we wait 21 days before a claim can be made or a replacement is sent.
International Signed For
This service provides a cheaper alternative to expensive courier shipping methods for smaller and lighter parcels being sent internationally. Your package is insured and tracked throughout its journey and so a signature will be required upon delivery. This service is available to most countries worldwide however the customer is responsible for all customs & international liabilities.
The maximum weight for this service is 2kg, as per Royal Mail specifications.
This service is limited to a maximum order value of £500.00.
We have shipped to dozens of destinations including: The Netherlands, Spain, Portugal, Jersey, Germany, France, Southern Ireland, Denmark, Italy, Sweden, Romania, Russia, Canada, USA, Switzerland, Australia, Malta, Poland, Ukraine, Belgium, Hawaii, Czech Republic, Japan, Afghanistan, Iraq, Greece, Gibraltar, Hong Kong, & Austria.
Due to the sensitive nature of some of the goods we sell, all customers that request shipment overseas do so entirely at their own risk. We will always do the best we can to ensure packages clear customs promptly and safely, but we cannot be held responsible for the actions of customs, under any circumstances, once the package leaves the UK. It is entirely the responsibility of the customer to ensure the goods they are ordering are legal in their destination country and do not require any special permits etc. prior to ordering from us. Zero One are not responsible for any packages held, or destroyed, and cannot give refunds under these circumstances.
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Standard
This is a 24 hour service from the day of despatch and our most affordable delivery option. All parcels are fully trackable throughout their journey. Tracking numbers will be emailed to you by the courier the evening we despatch your parcel. Parcels must be signed for upon delivery and cannot be left in ‘safe’ places. Off-shore destinations (Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Scottish Highlands and Jersey/Guernsey) are also an option for this service, but may be subject to additional charges. Some off-shore or non-mainland destinations may take 48 hours for delivery.
Small Bagit
This is a 24 hour service from the day of despatch and our most affordable delivery option for small orders. All parcels are fully trackable throughout their journey. Tracking numbers will be emailed to you by the courier the evening we despatch your parcel. Parcels must be signed for upon delivery and cannot be left in ‘safe’ places. Off-shore destinations (Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Scottish Highlands and Jersey/Guernsey) are also an option for this service, but may be subject to additional charges. Some off-shore or non-mainland destinations may take 48 hours for delivery.
The maximum weight for this service is 1kg, as per UK Mail specifications.
Size restrictions also apply.
Saturday Delivery
Saturday delivery costs more but is a great option if you are not able to take a delivery during the week. Saturday parcels are generally delivered in the morning.
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Standard
This is a 24 hour service from the day of despatch. All parcels are fully trackable throughout their journey. Tracking numbers will be emailed to you by the courier the evening we despatch your parcel. Parcels must be signed for upon delivery and cannot be left in ‘safe’ places. Off-shore destinations (Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Scottish Highlands and Jersey/Guernsey) are also an option for this service, but may be subject to additional charges. Some off-shore or non-mainland destinations may take 48 hours for delivery.
Saturday Delivery
Saturday delivery costs more but is a great option if you are not able to take a delivery during the week. Saturday parcels are generally delivered in the morning.
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Standard
This is a 24 hour service from the day of despatch. All parcels are fully trackable throughout their journey. Tracking numbers will be emailed to you by the courier the evening we despatch your parcel. Parcels must be signed for upon delivery and cannot be left in ‘safe’ places. Off-shore destinations (Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Scottish Highlands and Jersey/Guernsey) are also an option for this service, but may be subject to additional charges. Some off-shore or non-mainland destinations may take 48 hours for delivery.
Saturday Delivery
Saturday delivery costs more but is a great option if you are not able to take a delivery during the week. Saturday parcels are generally delivered in the morning.
International
This service provides a secure shipping method for all our overseas customers. Your package is insured and tracked throughout its journey and so a signature will be required upon delivery. This service is available to most countries worldwide however the customer is responsible for all customs & international liabilities.
We have shipped to dozens of destinations including: The Netherlands, Spain, Portugal, Jersey, Germany, France, Southern Ireland, Denmark, Italy, Sweden, Romania, Russia, Canada, USA, Switzerland, Australia, Malta, Poland, Ukraine, Belgium, Hawaii, Czech Republic, Japan, Afghanistan, Iraq, Greece, Gibraltar, Hong Kong, & Austria.
Due to the sensitive nature of some of the goods we sell, all customers that request shipment overseas do so entirely at their own risk. We will always do the best we can to ensure packages clear customs promptly and safely, but we cannot be held responsible for the actions of customs, under any circumstances, once the package leaves the UK. It is entirely the responsibility of the customer to ensure the goods they are ordering are legal in their destination country and do not require any special permits etc. prior to ordering from us. Zero One are not responsible for any packages held, or destroyed, and cannot give refunds under these circumstances.
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Heavy Pallet Service
We are able to provide a three-day pallet service on heavy orders such as bulk BB shipments. This method will display if your basket weight is over 50kg and is often cheaper than shipping lots of smaller parcels.
Option for orders weighing 50kg or more.
Fixed price per pallet.
Maximum dimensions packed 1.2m x 1.2m x 1m @ 500kg.
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Collection from our Warehouse
Our customers are of course welcome to pop in and collect their orders from our collections counter during our opening hours. If you come to our warehouse we don’t have a shop to browse, so your best bet is to use our swanky website to its maximum, place your order and then pop in and pick it up to save on the old postage. Your order will be charged in advance, so it is down to you when you collect it. We'll call you after 7 days if you've not been in, just to check.
Please ensure you give us enough time to prepare your order, particularly if you have requested your item to be painted two-tone green. If you’re unsure it’s always best to call ahead.
Collection from our Showroom
Alternatively it may be more convenient for you to collect from our retail showroom near to Hurn airport, which will also give you the opportunity to see and enjoy everything else we have in-store. Please bear in mind it can take up to 2-3 working days for your order to be ready for collection from our showroom, depending when your order was placed and when the showroom is open, as we have to transport it over there. It is open on a Saturday though which is handy for most and of course it means you save on the cost of delivery. Please be sure to check the showroom opening times.
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Collection from Ground Zero Woodland
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Walk-On Sundays
We will happily take your order along to the next walk-on Sunday at Ground Zero Woodland to save on the old postage.
All you need to do is place your order online as usual, selecting Collection from Ground Zero Woodland as your shipping option and pay online as usual then see us on the Sunday morning to pick your order up.
If you want to pay cash on the day, please select 'Direct Bank Transfer' as your payment option and tell us your plans in the comments for your order (if you select to pay cash and don't turn up that Sunday morning, your order will be cancelled and the goods returned to stock.)
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To add items to your basket, click the BUY button for the product. |
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